Privacy policy overview
Your data and privacy rights matter to us greatly
Information we collect
We collect limited personal information to support our financial consultation process, maintain compliance with regulatory standards, and ensure proper communication with clients.
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→Name and contact information
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→Relevant financial situation details
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→Communication preferences and records
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→Appointment history and feedback
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→Technical information (device/browser)
Personal details are obtained directly from you through forms, email, or consultation sessions and are never sold to third parties.
How we use your data
The information you provide is used solely to deliver our consultation services, ensure regulatory compliance, and address your queries or feedback for ongoing service improvement.
We do not use your information for unrelated or unauthorised purposes. All use aligns strictly with Australian privacy regulations and internal policy guidelines.
Your rights regarding data
You have the right to access, correct, erase, and transfer your personal data subject to applicable regulations. You can also request restrictions on or object to certain processing activities.
Right of access
Request a copy of your data held by us at any time.
Right to correction
Ask us to correct or update inaccurate information.
Right to erasure
Request deletion of your information when appropriate.
Right to transfer
Obtain or transfer your data as permitted by law.
Sharing your information
We only share your information with regulatory bodies if legally required or with service providers who assist our operations, always under strict confidentiality.
No personal information is sold or commercially transferred to third parties. External disclosures are governed by Australian law and privacy principles.
How we safeguard your data
We use secure data storage, encrypted channels, and continuous monitoring to protect your personal information against unauthorized access or misuse.
Staff are trained in data privacy and security. Regular audits ensure compliance with current standards and protocols.
Contact us about privacy
Address: 113 Exhibition St, Melbourne, VIC 3000 Australia
Phone: +61804059099
Email: content@soventia.world